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Optimise your customer service and build great customer relationships

Save time and gain efficient workflows and happy employees

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Support

Be customer-centric and create better customer experiences and efficient workflows

 

Free service check-up

Get a free check-up of your Zendesk setup to achieve maximum benefit from your solution

 

About Proventic

Local Danish support from a Zendesk expert with IT & customer service experience

 

Provide the best customer experience

The right tools will increase productivity and employee satisfaction in your company. As an experienced Zendesk specialist, Proventic has broad expertise in Zendesk solutions for companies of all sizes.

Manage all your interactions in one place

Zendesk is cloud-based customer support software built right into Zendesk Support. This means that no matter how your customers contact you – whether by e-mail, phone, chat, social media or any other channel – you can see all interactions and a full overview of the customer in one place.

Save time and gain happier customers

Everything is sorted and organised in the most efficient way and is easily accessible for you and your employees. By optimising your customer service with Zendesk, you can save time, your customer service agents can work more efficiently, and you will benefit from happier customers.

Zendesk means good relationships!

The Zendesk Support interface improves your workflow, and Support dashboards provide a clear overview of all channels and overall performance. Sales and customer service are closely linked, so if you want your business to grow, you need to take good care of your customers. Zendesk makes this easy for you with proven software and solutions that work.

Why choose Zendesk?

Zendesk has an omnichannel approach to customer service that enhances your customers’ experiences. With Zendesk, your customers can reach out to your customer service department through multiple channels and still experience hassle-free dialogue.

Zendesk is easy! Sign up now for a free Zendesk trial.

Proventic offers everything within Zendesk:

  • Guide design - Guide Design is a self-service solution that I can customise to visually match your brand.
  • Service check-up - I always stay up-to-date on new features and can conduct a service check-up of your setup and offer suggestions for improvement.
  • Licences - As a reseller, you can purchase Zendesk licences through Proventic.
  • Custom development - I assist with apps and integrations for all Zendesk platforms. For example, a customised online shop where the order is linked to the customer’s data, which is displayed in Zendesk.
  • Support - I assist with Danish support for Zendesk (on an hourly basis).

Remember: Happy customer service employees mean more satisfied customers and growth for the company!

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