Zendesk Support

Personal and effective communication – everything gathered in one place

Zendesk Support brings all dialogue together in one place

With Zendesk Support, you can place all customer support requests in one place. You can add customer information and products to the system, so you always have easy access and a complete overview of the customer. With an efficient setup where all information is gathered in a flexible support tool, your customer service staff are well equipped to provide appropriate and timely assistance to all your customers.

Do you already have Zendesk? Get a free service check-up of your Zendesk solution here.

I have 10 years of experience with Zendesk solutions. In my capacity as a Zendesk reseller over a number of years, I have advised companies of all sizes to ensure that they get the best customer service solutions. My own background in IT and customer service means that I can offer qualified consulting and solution options that can streamline the company.

Fast and hassle-free communication

No matter which channel customers turn to, they are placed in the same system. This means that customer service employees only need to log into one system. The support system from Zendesk is easy to implement, user-friendly and can be tailored to your company’s needs.

In Zendesk Support, you can create:

  • Custom workflows
  • Personalised predefined answers
  • Overview with different views
  • Important information about customers and products

Carsten FalborgCEO | Proventic

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An effective support tool

Zendesk support software makes it easy for customer service staff to provide fast and qualified support. It allows you to offer your customers just what they need – easily and with no complications. It increases efficiency, provides a user-friendly work tool and results in satisfied customers.

Easily manage all customer requests

Offer your customers tailored support that is flexible and can be adapted to your company's size and workflow.

Get help from an expert in customer service

Do you want advice about solutions and customisation options with Zendesk? Then get in touch with me today for a free, no-obligation discussion about how a Zendesk solution can be adapted to your company's needs. I offer excellent service in Danish and have solid experience in Zendesk, customer service and IT solutions – all at a competitive price. Call +45 42 47 59 49 or write to me at carsten@proventic.dk.